A car accident can happen at any time and cause stress and uncertainty. At this critical moment, the first and absolute priority is to protect human life, ensure physical safety, and remove anyone from immediate danger.
Once the safety of everyone involved has been ensured and, if necessary, appropriate assistance has been provided, the necessary steps are taken to properly handle the incident. Immediate contact with Roadside Assistance helps ensure the situation is handled safely and is an important part of the process covered by your insurance policy.
What to Do Immediately After a Car Accident
✔ Stay calm and ensure everyone's safety.
✔ If anyone is injured, call Emergency Services immediately.
✔ Call Roadside Assistance immediately at 77 77 81 07.
✔ Follow the instructions you are given.
✔ Collect photos and the personal information of those involved, provided it can be done safely.
✔ Notify your insurance advisor as soon as possible.
📞 Roadside Assistance: 77 77 81 07
Save this number on your cell phone today. In the event of an accident, you'll need it right away.
Why is it so important to call Roadside Assistance?
One of the most common issues we encounter is that many drivers, after a traffic accident, choose not to call roadside assistance because they believe the damage is minor or that they can handle the situation on their own.
In fact, promptly notifying Roadside Assistance is an important obligation of the insured, according to the terms of their insurance policy.
Early detection helps:
- in the immediate documentation of the incident,
- in providing proper guidance to those involved,
- the safe transport of the vehicle when necessary,
- in gathering the necessary information,
- the proper handling of the insurance claim,
- to minimize additional damage and unnecessary expenses.
Following the proper procedure protects you, too
Prompt handling of a traffic accident not only helps us serve you more quickly.
It also contributes to:
- in the proper assessment of the damage,
- to avoid additional expenses,
- in effectively controlling the total cost of the claim,
- to reduce potential delays in the compensation process.
In many cases, failure to follow the prescribed procedure can lead to unnecessary expenses, which could have been avoided with a simple and immediate call to Roadside Assistance.
Your insurance advisor is here for you
The value of insurance is not evident when a policy is issued, but when the unexpected happens.
At Antoniou Patsalides Insurance Consultants, we stand by our clients before, during, and after every incident. We guide you through every stage of the process to ensure that the claim is handled correctly, in accordance with the terms of the insurance policy and the insurance company’s procedures.
Frequently Asked Questions
Yes. Even when the damage appears to be minor, notifying Roadside Assistance immediately helps ensure that the incident is handled properly and that the process outlined in your insurance policy is followed.
In the event of a minor accident, the vehicle may be moved only if the conditions set forth in the relevant legislation are met and there is no reason requiring it to remain at the scene (such as injuries, the need for police presence, or any other reason that requires a different procedure).
If it is safe to do so, before moving the vehicle, be sure to document the accident scene (e.g., with photographs), follow the Roadside Assistance instructions, and move the vehicle to the nearest safe location so as not to obstruct traffic.
For more information on the procedure for handling minor accidents and the circumstances under which a vehicle may be moved, please refer to the relevant announcement from Trust Insurance:
Trust Insurance – Minor Road Accidents Announcement
As soon as possible after reporting the incident to Roadside Assistance, so that you can receive appropriate guidance on the next steps.
Following the prescribed procedure helps ensure that the incident is properly documented, that the insurance claim is processed more quickly, and that additional expenses or delays are minimized.
A phone call can make all the difference
A car accident cannot be predicted. However, the right response can make all the difference.
Save the Roadside Assistance number today: 77 77 81 07.
If you have questions about the process following a car accident or want to make sure you know exactly what your insurance policy covers, please contact the team at Antoniou Patsalides Insurance Consultants. We’re here to guide you so that when the unexpected happens, you’ll know exactly what to do.
